Privacy Policy
Dinefwr Electrical & Solar Ltd
Dinefwr Electrical & Solar Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you interact with us.
- Who We Are
Dinefwr Electrical & Solar Ltd
Tycornel, Penybanc, Llandeilo, Carmarthenshire, SA19 7SU
Email: info@dinefwrelectricalsolar.com
Telephone: 07581 688256 - What Information We Collect
We may collect and process the following data:
- Name and contact details (such as email address and telephone number)
- Property address where work is to be carried out
- Details about your enquiry or project
- Payment and billing information
- Website usage data (via cookies and analytics tools)
- How We Use Your Information
We use your data to:
- Respond to enquiries and provide quotations
- Carry out electrical and renewable installation services
- Process payments and issue invoices
- Provide aftercare, certification, and warranty documentation
- Improve our website and services
- Comply with legal and regulatory obligations (e.g. MCS, NAPIT, TrustMark requirements)
- Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Contract: to provide services you have requested
- Legitimate interests: to operate and improve our business
- Legal obligation: to comply with industry and regulatory requirements
- Consent: where required (e.g. marketing communications)
- Sharing Your Information
We may share your data with:
- Certification bodies (such as MCS, NAPIT, TrustMark)
- Distribution Network Operators (DNOs) where required
- Product manufacturers for warranty registration
- Accountants and software providers (e.g. Xero)
- Trusted subcontractors where necessary for project delivery
We only share information that is necessary and ensure appropriate safeguards are in place.
- Data Storage and Security
We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. Your data is stored securely using trusted systems and service providers. - Data Retention
We retain personal data only for as long as necessary, including:
- For legal, tax, and certification purposes
- To meet warranty and compliance obligations
- Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where applicable
- Object to or restrict certain types of processing
To exercise your rights, please contact us using the details above.
- Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser. - Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
